What is a packaged tour

A classic packaged tour is a combination of at least two of the following services if they are offered at a lump sum price and last at least 24 hours or include one overnight stay:

  • Transport
  • Accommodation
  • Other tourist services, which are not the ancillary services of transport and accommodation, and make up a considerable part of the overall service.

Contrary to a packaged tour, flight-only, hotel-only or other tourist services, which are booked separately, are so-called individual services.

This differentiation is important, as only customer down payments for packaged tours are to be covered under the Federal Act on Package Travel. Individual services and non-tourist services, such as credit card fees, insurances, vouchers and such, do not need to be covered.